eCommerce Website Hosting – How To Select A Provider

By valeri On August 2, 2010 Under 1380

eCommerce website hosting is the form of hosting that is required by a business that  will be selling products or services directly from their site. An online business has some further requirements but the standard criteria for choosing a hosting service still are relevant, in fact they are of greater consequence because of the potential to lose business if the hosting service is poor.

For an eCommerce website the following should be considered:

Site Availability – It will be of the paramount importance that your site is always accessible, or at least as close to this as possible. The danger is that potential buyers will not wait for your site to be up again they will take their business elsewhere.  Frequent downtime can severely affect an online business.

Site Operation and Page Load Times – Your site ought to operate as fast as those of your competitors, if not faster.  If your site is sluggish you will lose shoppers who will simply move to your rivals.  Even if they stick with the site and make a purchase they are less liable to come back.

Helpdesk – High-quality quality support must be offered 24/7.  If there are any malfunctions your problems must be resolved with minimum hassle.

Shopping Cart/Payment Processing – An eCommerece website hosting service will provide shopping cart facilities (perhaps with several to select from) and an SSL certificate to protect your customers data (on cheaper plans this might be shared).  

Enhanced Hosting Services – The ability to support growth of your website, and offer extra services when necessary, is an essential consideration.  In particular if you see your page loading speed getting slower you should to be able to speedily get more resources for your site.

Extra Functionality – You should also anticipate  good email functionality, backups, virus protection and protection from hackers and malware.

Some web hosting companies offer specific eCommerce hosting plans whilst others just include it with their ordinary plans.  However, if you are opening a serious business you will need to take a business targeted plan which will give you extra functionality such as your own (not shared) SSL certificate.   

The functionality of the shopping cart will vary.  Depending on the hosting company a shopping cart might be integrated into their offering (with how much you pay determining what features you can use) or, at the other extreme, you might have a selection of 3rd party shopping carts you can use.

Changing your eCommerce website hosting service when you are up and running would be a major upheaval to your business that you want to avoid. Choosing your hosting service is therefore a key decision.  You should look for a well known company with a first-rate reputation for support that  should be in the business for many years to come. Proper research at the outset will be time well spent.

Andy Nataghi is an enthusiast and writer about all things technical and has a particular interest in eCommerce Website Hosting. To see more detail on the criteria for assessing hosting providers please visit http://website-hosting-plans.com

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